Practical perspectives for contemporary legal challenges.
The Federal Communications Commission on October 1, 2026, released a Report and Order and Further Notice of Proposed Rulemaking (FNPRM) allowing callers to interpret a called party’s revocation request as applying only to the specific category of informational robocalls to which the revocation was directed, allowing callers to designate an exclusive means to revoke consent, …
Continue reading “FCC Modifies Revocation Request Rules for Informational Robocalls”
The FCC has released a Notice of Proposed Rulemaking (NPRM) aimed at improving customer service and protecting U.S. consumers by (1) encouraging onshoring of customer service operations and setting baseline standards for any remaining offshore activity, and (2) increasing the cost of unlawful robocalls originating abroad. Comments will be due 30 days after the NPRM …
Continue reading “FCC Targets Offshore Customer Service and Foreign Robocalls in New Proposal”
On January 27, 2025 (the “Effective Date”), the Federal Communications Commission’s (“FCC”) “1:1” consent rule for telemarketing texts and auto-dialed, i.e., robocalls and robotexts will go into effect (the “Final Rule”). The Final Rule will require consumers to provide separate, written consent for each company that wants to send the consumer marketing messages, and it …